So I purchased a V12s as my first EUC, in April 2026, and was having quite a bit of fun learning how to ride it slowly. in June I started getting motor temperature control failed your motor may need to be replaced. I opened a support ticket and at first inmotion was going to send me a motor. I expressed my discomfort with doing it myself so they had me send it off to be repaired. I got it back last week, and no error now. I haven't had much more time to play with it yet.

I purchased a V12s and after riding it for five days the motor broke. It is a very complicated process to fix the motor and inmotion said they were going to send me a replacement motor. I told them that I did not want to have to deal with taking apart the entire wheel and so I asked if I could send it back. After it arrived at their facility, they informed me that they cannot give me a refund because it had been ridden - a little thing in their fine print that nobody sees. How are you supposed to know if you don’t like the wheel, unless you try it out? It’s even more shocking that they wouldn’t let me return it even after it broke because of their faulty motor. They fixed the motor and sent it back to me, with a broken kickstand. This company has a very horrible customer service as well. Nobody will answer the phones (I called 10 times during business hours) and they only respond to emails once a day if that. It has been five weeks since the motor broke and I just received it the other day fixed. Please do not waste your time and money on inmotion products.

The V12S arrived broken. They are sending a replacement control panel (12 days +), if that isn't it, another 12 days +? They should replace the unit. The plan is for me to replace the part? Not the best solution. I hope I can take the thing apart and do the fix, I hope it is the right part for the fix. And I hope I love my V12S. But for right now I am waiting. The unit was shipped beautifly packaged. It looks cool... it just doesn't work yet.

The Inmotion V12S is an incredibly refined and confidence inspiring EUC that delivers a premium riding experience with a smooth and stable feel. The 90mm suspension makes the ride very cushiony and gentle in almost any condition, while the motor reaching a peak of 7700W provides strong torque and responsive acceleration. Seated riding is comfortable with the premum seat. The trolly makes transportation simple. The built in 4G connectivity is a standout feature that lets you track your wheel at all times. The design feels sleek and timeless with a champagne metal finish, and the customizable ambient lights add a modern touch. The headlight is bright and effective with a projected logo that feels very luxurious, and the red LED tail lights give off a stylish cyberpunk look. The hybrid tire handles both street and offroad riding well, and the wheel is very forgiving for beginners while remaining nimble and responsive. The touchscreen is one of the best in the industry, the USB port is convenient, and fast charging from empty to full in under two hours is a huge advantage. The 1440Wh battery with Samsung 50S cells delivers a realistic range of about 20 to 40 miles which works well for most rides, and the overall build including pedals and power pads keeps the rider stable and confident. The smartphone apps work great and the water resistance allows riding in rain without concern.

There are a few downsides to consider. The screws on the metal panels could benefit from washers and are an easy upgrade. The touchscreen could be more advanced with features like maps or music control. The 84V system may feel slightly underpowered for some riders, and the included 10A charger, while fast, is quite large. A bigger battery closer to 2000Wh would improve range, and it is not possible to mount a true offroad knobby tire. More power and extended range would make the wheel even better, and additional customization options like interchangeable side panels would be a great addition. Overall it remains a stylish, capable, and very enjoyable EUC. Check out videos featuring it on the WATT A RUSH YouTube channel and follow along on Instagram for more.

I got my euc in with a bad battery. I was told they will send me a new battery instead of switching out the euc for a new one, so i basicly bought a refurbished euc full price when all said and done. Now im waiting for my battery so i can either risk installing myself or take it to a service center. Luckily theres one about 30-40 mins away from my house. I guess them saving on shipping they make the customer waste gas and time to get repairs done. The other option is to ship the euc at my expense for repair. Im hoping i have fun on my euc but for now i havent had any. Just a nightmare unfortunately. Hopefully things turn around for me.